London Retail Jobs

Retailers make sure that their products that they are selling are sold in the correct shop, at the right time using the right amount of stock. This means they have to work closely together with the buying departments to predict future trends, organise stock amounts and check targets are being hit. The buyer decides the products, the merchandiser gets the final say on how much money gets spent, determining how much stock gets bought.

Retailers decides strategic price to get the best return profits possible and overlook the success of different products using strategies like promotion techniques and price cuts when appropriate. They also overlook incoming products and stock from the delivery and distribution from factories and other sources and manage problems and difficulties with suppliers when they happen.

These activities will change according to the company's policies and area of merchandising and retail field, but these actions are generally carried out. Deciding which products and preparing of sales and stock working alongside buyers, analysts, suppliers and distributors.

Collecting valuable and useful data

Creating the layout plans for the store.

Predicting turnaround and profits of sales using specialised software

Perfecting the sales volume and profit margins of different products

Budgeting and working out realistic figures for new product ranges

Keeping track of stock levels based budget planning

Looking at product performance and eradicating poor performers and boosting the best sellers

Make sure best sellers are promoted effectively to reach their full potential

Using initiative to cut prices and create new promotions when needed

Putting together information that links to customer review and feedback to products

Looking at past years and months sales and relating it to current current sales figures

Joining buyers on trips to manufacturers to understand how the products are produced

Going to suppliers and stores for meetings about product promotion stratergies

Meet with suppliers and manage distribution of stock and negotiate pricing with suppliers

Working out production and supply problems and coping with it when it happens

Manage, train and supervise staff

Customer service reps in retail have a main priority of helping customers. To work as a customer service rep you must have very good manners, problem solve, deal with issues that come up and have good telephone manner. In this line of work having basic computer skills, is very important. There may be a number of different ways of communicating with customers, for example using telephone, fax, mail, email, face to face or by other methods using the Internet.

As a customer service representative you are responsible for giving quick, helpful, knowledgeable, confident and polite assistance to customers. These aims are executed by effective customer service, product handling, cleaning, upholding standards, safety, security and various similar common activities which are delegated. This is usually paid at a hourly rate and usually you report to a Facility Manager.